How to Contact 1xBet in the PH
Need help with 1xBet? This guide shows how to contact their support from the Philippines for issues with bets, withdrawals, or bonuses.
Disclamer: We are not 1xBet. We are simply showing you the channels you can use to contact their official support team.
Communication Channels
| Type | Details |
|---|---|
| Live Chat | Via the website or 1xBet App |
| Phone | 1800-1322-03-69 |
| [email protected] [email protected] (Security Issues) [email protected] (Payments, Transaction history) | |
| Telegram | @onexbetph |
| 1xBet Pilipinas | |
| 1xbet.pilipinas |
The Quickest Way: Live Chat
For most common issues, the Live Chat feature on the 1xBet website or app is your best bet. It’s fast, direct, and you don’t need to leave the site.
- How to find it
- Look for the speech bubble icon 🗨️ usually in the bottom corner of the 1xBet website.
- Best for
- Quick questions about deposits, bonus claims, bet settlement, or technical glitches.
Official Email Addresses
For more complex issues that might require sending screenshots or documents (like for KYC), email is a great option. Here are some useful emails:
- General Support & Player Inquiries
- [email protected] (Use this for most account-related questions, betting issues, or general help.)
- Security Concerns
- [email protected] (If you suspect your account has been compromised or notice suspicious activity.)
- Financial Department
- [email protected] (For questions related to deposits, withdrawals, and transaction histories.)
Reaching Out on Social Media & Messengers
1xBet is also active on several popular platforms. This can be a good way to get a public response or use an app you’re comfortable with.
- Telegram
- @onexbetph
- Facebook
- Look for the official 1xBet page (1xBet Pilipinas) and send them a direct message.
Using the Contact Form on the 1xBet Website
If you prefer a structured way to submit your query, you can use the built-in contact form.
- Go to the official 1xBet website and log in.
- Scroll down to the very bottom of the page.
- Click on the “Contacts” link.
- Fill in the form with your name, email, and a clear description of your problem.
- Click “Send” and wait for a reply to your email.
Tips for Getting the Best Help
To make sure your issue is resolved quickly, follow these simple tips:
- Be Clear and Specific
- Instead of “my withdrawal is stuck,” say “My GCash withdrawal of ₱1,000 from July 30th is still pending.”
- Be Patient
- Support agents handle many queries. Give them time to respond properly.
- Have Your Info Ready
- Keep your username/account number and any relevant transaction IDs handy.
What to Expect
1xBet aims to respond to all inquiries promptly.
Live chat responses are usually within minutes, while email replies can take up to 24 hours.
Remember, being polite and clear will always help you get the support you need faster.
Disclaimer: This guide is for informational purposes only. The contact details are provided to help users and were accurate at the time of writing. We are not affiliated with 1xBet and cannot guarantee response times or resolve support issues directly. Always use the official channels on the 1xBet website for the most current information.
